DWCMM: The Data Warehouse Capability Maturity Model

Data Warehouses and Business Intelligence have been part of a very dynamic andpopular field of research in the last years as they help organizations in making better decisions andincreasing their profitability. This paper aims at creating a Data Warehouse Capability MaturityModel (DWCMM) focused on the technical and organizational aspects involved in developing adata warehouse environment. This model and its associated maturity assessment questionnaire canbe used to help organizations assess their current DW solution and provide them with guidelinesfor future improvements. The DWCMM was evaluated empirically through multiple expertinterviews and case studies to enrich and validate the theory we have developed.